PRIVACY POLICY

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MDW Solicitors Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website regardless of where you visit it from. It also provides information on other MDW Solicitors processes where personal data is processed and tells you about your privacy rights and how the law protects you.

PURPOSE OF THIS PRIVACY POLICY

This Privacy Policy aims to give you information on how MDW Solicitors collects and processes your personal data through your use of this website, providing legal services, advising and/or acting for you, including any data you may provide through this website when you sign up to our newsletter, or where individuals make enquires about our services by telephoning our offices.

It is important that you read this Privacy Policy together with any other fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your personal data. This Privacy Policy supplements the other notices and is not intended to override them.

CONTACT DETAILS

MDW Solicitors is the controller and responsible for your personal data (collectively referred to as "we", "us" or "our" in this privacy policy).

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.

Email address: info@mdwsolicitors.com

Postal address:

Phone: 01753 299466

You have the right to make a complaint at any time to the ICO ( Information Commissioner’s Office) We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us in the first instance.

CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Equally we may periodically update our policy so please check this policy from time to time to ensure that you are happy with any of the changes we have made.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. This may include special category personal data. It does not include data where the identity has been removed (anonymous data).

Depending upon the nature of your interaction with us, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data includes first name, last name, username or similar identifier, title, date of birth
Contact Data includes billing address, email address and telephone numbers
Information relating to the matter in which you seek advice or representation
Your National Insurance, or Tax details
Details of family members or dependents where you instruct us for dealing with Wills, Trust, or Probate matter
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website
User Profile Data such as any feedback and client survey responses.
Usage Data includes information about how you use our website, and services
Your financial details so you are able to instruct us or comply with our legal and regulatory obligations, such as source of funds and wealth checks for AML purposes
Your employment information
Nationality and information from your Passport, or other Identification document
Your racial or ethnic origin, gender, only if we have your explicit consent for our diversity purposes
Health information if this becomes relevant in relation to the matter for which you instruct us
Marketing or Communications Data so you can receive marketing from us and our third parties and your communication preferences.

In each case of data collection, we will be fully transparent and let you know which personal data we are processing and the purpose for the processing.

IF YOU FAIL TO PROVIDE PERSONAL DATA

Where we need to collect personal data under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you services). In this case, we may have to cancel a service you have with us, but we will notify you if this is the case at the time.

HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through direct and indirect interactions. You may give us your identity, contact information, health-related data, and financial data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data from:

you, when you engage with us
when you subscribe to our services;
publicly accessible sources, such as Companies House or HM Land Registry
directly from third parties such as sanctions screenings, client due diligence checkers
third parties with your consent such as your bank, other consultants, or professionals

that we may engage with in relation to your matter

our website (we use cookies on our website)
when you give us feedback

We may store some information on your computer using a technique your browser supports called "cookies." The cookies are used for a variety of purposes, including but not limited to: remembering some of your customised user preferences; helping us better understand how people use our website; and helping us improve our website. The cookies set by our websites are used only by our websites. To disable or limit the use of cookies, please refer to the options provided by your Internet browser. If you do so, however, some pages on this website may not work properly. We will not sell, rent, or give away your personal data to any unrelated third party without your permission.

With or without cookies, our website keeps track of usage data, such as the source address that a page request is coming from (i.e., your IP address, domain name), date and time of the page request, the referring website (if any), and other parameters in the URL (e.g., search criteria). We use this data to better understand website usage overall and to determine which areas of our website users prefer (e.g., based on the number of visits to those areas). This information is stored in log files and is used by us for statistical reporting.

PURPOSE AND LEGAL BASIS FOR PROCESSING

We will only process your personal data for the purpose we specify at the time the data is collected and when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

to register you as a new client
to manage our relationship with you
where we need to perform the contract, we are about to enter or have entered with you. (To provide our legal services to you).
where it is necessary for our legitimate interests and if your interests and fundamental rights do not override those interests. To prevent and detect fraud again you or us).
where we need to comply with a legal or regulatory obligation. (To conduct AML checks)
where you give us consent
to enforce legal rights or defend or undertake legal proceedings
for operational reasons such as training
marketing our services to currently and former clients
external audits

SPECIAL CATEGORY PERSONAL DATA

Where we process special category personal data, we will also ensure we are permitted to do so under Data Protection Laws, and:

where we have your explicit consent;
where the processing is necessary to protect your vital interests where you are physically or legally incapable of giving consent; or
the processing is necessary to establish, exercise or defend legal claims

MARKETING

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. From time to time we will send you marketing communications if you have requested information from us or consented to receive marketing materials.

You can ask us to stop sending you marketing materials or messages at any time by following the unsubscribe links on any marketing message sent to you or by contacting us at any time.

DISCLOSURES OF YOUR PERSONAL DATA

We will not disclose any information you provide us to third parties other than

where you have given us consent to share the information
with third parties relevant to the legal service we provide. For example, law firms acting for other parties in the transaction, law enforcement agencies, governmental institutions and courts and tribunals.
with third party agents which can include IT and communications service providers, professional advisors, and auditors/accountants and any external legal advisors that we may instruct
If we are under a legal or regulatory duty to disclose or share your information
Should you apply for a position with us we may disclose your information for the purposes of obtaining references or confirming the details you have supplied to us.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.

INTERNATIONAL TRANSFERS

We will not transfer your personal data outside the European Economic Area (EEA) or the United Kingdom. Should the need arise, we will ensure, in those circumstances, that relevant safeguards are put in place regarding information transmission and content.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, and in accordance with our Retention Policy. Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

YOUR LEGAL RIGHTS

You have rights under data protection laws in relation to your personal data.:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Right of personal data portability.
Right to withdraw consent.

Please note that these rights are not absolute. If you wish to exercise any of the rights set out above, please contact us.

Where you choose to exercise your rights, we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

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